Workplace Conduct Training and Policies for PRA / FCA Regulated Employers

Privacy Policy
Conduct Counsel Ltd
Conduct Counsel Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly.
Registered Address:
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
Email: clientservices@conductcounsel.com
Information We Collect
We may collect personal information that you provide to us, including:
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Name
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Email address
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Telephone number
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Organisation details
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Information submitted through contact forms
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Training booking enquiries
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Product requests
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Newsletter subscriptions
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Any information you provide when contacting us
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and general website usage data.
How We Use Your Information
We use your information to:
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Respond to enquiries and requests
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Provide our services and training programmes
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Process product requests
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Send newsletters and marketing communications where you have given your consent
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Improve our website and user experience
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Meet our legal and regulatory obligation
Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send you information about our services, products, events, and insights.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Website Analytics & Tracking
We use the following tools to understand how visitors use our website and to help improve our services:
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Google Analytics
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Google Search Console
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LinkedIn Insight Tag
These tools may collect information about your device, browsing activity, and interactions with our website.
Sharing Your Information
We may share your personal data with trusted third-party service providers who help us operate our business, including:
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Website hosting providers
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Analytics providers
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Email marketing and mailing list providers
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Professional advisers
We do not sell your personal information.
International Data Transfers
As we operate internationally and use third-party service providers, your personal data may be processed outside the United Kingdom.
Where this occurs, we take appropriate safeguards to ensure your information remains secure and protected in accordance with applicable data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and legitimate business requirements.
Your Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate or incomplete information
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Request deletion of your personal data
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Restrict or object to certain processing activities
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Withdraw your consent where processing is based on consent
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Request a copy of the personal data we hold about you
To exercise any of these rights, please contact us at:
clientservices@conductcounsel.com
Complaints
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Conduct Counsel Ltd
71–75 Shelton Street
Covent Garden
London WC2H 9JQ